Here at Crest Care, we are dedicated to restoring independence in the lives of our clients across West Sussex and Hampshire. With an outlet in Crawley, we supply mobility scooters, electric wheelchairs, disability scooters, riser chairs and walking aids to individuals, families and care establishments in the East Grinstead area. We’ve helped numerous people regain control of their lives and enjoy the freedom of an active lifestyle with our mobility aids.
On this page, you can find answers to some of the most frequently asked questions we receive about our services and products. Please take a look below to see if your query has been answered and if you have any other questions, do not hesitate to contact us today on 01293 440750.
Do you have a shop where I can view products?
Yes. You will find our Crest Care outlet store in North East Crawley just a six-minute drive from Crawley town centre and a five-minute bus journey from Crawley station. Here, we sell a wide range of mobility aids including electric wheelchairs, new mobility scooters and second-user disability scooters. Our opening hours are: 9am-5:30pm Monday to Friday, 9am-2pm Saturday.
Do you offer home visits and demonstrations?
Yes! We are happy to travel to your home, as well as hospices and care homes, to talk you through our products and provide demonstrations. Our friendly and professional experts use their experience to match you up with the right product for your lifestyle and needs. We travel to locations throughout West Sussex and Hampshire such as East Grinstead. No callout fees are applied.
Can I have a printed brochure sent to me?
Of course! The Crest Care brochure will be sent directly to your location for you to browse through our wide range of riser chairs, mobility scooters, wheelchairs and other mobility aids at your own leisure. You can also e-mail or phone us should you have any questions.
Can I hire out equipment for short-term use?
Yes, we offer a hire service for customers in East Grinstead and the surrounding areas who need occasional or short-term use of mobility aids. The mobility equipment we have for hire includes disability scooters, walking aids, manual and electric wheelchairs.
Do you sell any particular brands?
We supply mobility scooters, riser chairs and electric wheelchairs from all major manufacturers, including Shoprider, Sherborne, Pride and TGA. When our suppliers offer us promotions, we immediately pass this on to the customer so you receive a fair a competitive and highly competitive price.
Are you an insured and experienced company?
Yes. Crest Care have been an established local company in West Sussex since 2002 and we have over 25 years of combined experience. As a reputable mobility and homecare centre, customers in and around East Grinstead can rest assured we have both public and employers liability insurance for your peace of mind. Our products also come with manufacturer guarantees such as 12-month warranty on new and used mobility scooters.
Do you offer maintenance and repairs?
Yes. Serving the general public, hospices and care homes in the East Grinstead area, we undertake servicing, maintenance and repairs. We arrive fully equipped with spare parts to fix anything from Sherborne riser chairs to Shoprider disability scooters and TGA electric wheelchairs on site. Our specialists are also able to offer expert advice about maintaining your mobility aids and carry out regularly servicing to keep your products in good condition. Emergency callouts are available and there is never a call out fee charge applied.